Customer Service is Key: Bowring made it right!

This week I was browsing the Bowring website and I noticed that the sofa I purchased was on sale. I was stunned! I purchased the sofa less than 3 weeks ago! And now it's on sale?? 

Obviously unimpressed with this, I took my receipt into the store for a price adjustment. 

Seeing as how I purchased the sofa 2 & 1/2 weeks ago, I felt it was not unreasonable to request a price adjustment for the full amount of the difference. 

After some difficulty I was able to get the District Manager to call me and we reached a mutual agreement. I received a full refund on a gift card to spend in the store. 

I was really frustrated that I even had to argue for the refund and believe that it should be 30 days for a price adjustment. In the end, I am satisfied with the outcome but was unimpressed that it took a considerable amount of my time to achieve. 

I really want a bench near my door for putting my shoes on and I am considering both of these benches. 

I'm not sure if I like the animal print on furniture that I'm going to have for a long time, which is why this bench might be better? 

The white one might be the better choice, and I really like the darker shade. 

I chose to buy my sofa at Bowring because it is a Canadian company and the sofa it's self was made in Canada. I think the company needs a better policy in place to ensure that it keeps repeat customers like myself and does not set up to rip them off. 

Thank you Bowring for being fair and reasonable, but customers should not have to fight for fair. It just goes to shoe, that you should be adamant when it comes to your money. 

I ordered my Sofa!! And a Chaise!!

I'm so excited! I ordered my sofa and a chaise today! I took my mom with me just to give myself piece of mind that I'm buying good furniture and I put the orders in! 

So this is what I got! The Lauren Sofa from Bowring!! I ordered the cashmere fabric in the "buckwheat" colour! 

This sofa is absolutely elegant, luxurious and is made to order right here in Canada! I'm all for supporting the North American economy and the frame of this sofa is Canadian maple!


I also ordered this chaise in a solid black - I'm NOT a fan of floral! 

It is really comfortable! It's going to take about 6 weeks for it to be made. My sofa takes about 4-6 weeks, but could be ready earlier *cross your fingers*!! I'm going to be painting and getting my room ready first and then the living room. 

I also have the ottoman with trays that will function as a coffee table: 

Since my chair and ottoman are black, rather than going with a black rug and drapes I'm probably going to get a grey shag rug and matching shade drapes. 

I also need to get a standing lamp, but I'm going to get a white shaded lamp to get the most light. 

I haven't found a standing lamp yet and I also need accent pillows and a throw. I'm torn between whether or not I want to get Zebra print pillows and a throw or a solid dark purple.... decisions decisions.... 

Are there any suggestions out there? Zebra print or purple?? 

I could keep the purple for my bedroom and have the zebra in the living room... or just keep the zebra print to kitchen accents like the tray that I bought and some zebra print wine glasses! 

Condo Furniture: Living Room .... Sofa? Chaise? or both!!??

As per usual I haven't been able to find my ideal piece of living room furniture, so I might have to change my mind. 

I decided yesterday that I wanted to look at a particular chaise sofa in Leon's tonight after work, but they didn't have the one I wanted to see. The sales staff in Leon's are like piranhas!!! The one man followed us everywhere we went! 

Earlier today I went into Bowring and saw this absolutely fabulous couch! I'm in love!! 

Lauren Sofa - Bowring

Isn't it just the most elegant sofa you have ever seen? The cashmere fabric is goregous, I can only describe it as being luscious! Sorry friends, for this fabric, I'm going to opt out of a sofa bed! It comes in an absolutely huge variety of fabrics and colours! I could get the grey or black shade that I want, the only downside.... it takes 6-8 weeks, so I could end up being couch-less for about 4-6 weeks... with my fingers crossed of course! 

I also need to find out exactly how wide it is and if it would fit in the way that I want to position in. A second look is a must! 

The other idea I've been mulling over is getting a chaise lounge chair in addition to a sofa because I'm not sure I can live without a chaise... a bit dramatic? maybe, but so what! I can do what I want in my own place right! Especially if I won't have a sofa for 4-6 weeks, I'm going to need something to sit on!! 

I could get a chaise similar to this one in addition to the sofa. I will not be getting a white sofa! Not a chance! I drink too many pink & red beverages for that to be safe! 

I like the size and shape of this chaise but I absolutely detest the pattern!! 

I would have to get this chaise recovered before I brought it home, I'm going to call and ask them if it comes in any other colours..... because this pattern is not coming anywhere near me!! 

Here's another chaise from Ikea, but it's huge and I think would look really cheap next to the elegant cashmere lauren sofa from Bowring. 

It's an option if anyone is looking for a chaise but it won't work for me. There is a Karlstad chaise as well but I it won't work with the look I'm going for either. Thus far I have ruled out sears (online) and ikea for chaise lounges. Bowring doesn't have any so it's back to the drawing board because I don't really like the angle of the one at the Brick. 

Any suggestions on where I could look for a fabulous but not outrageously expensive chaise lounge??